Drive Sales Performance

You have a fantastic product or service but you know sales could be better. How do you unpick the problem when you’re so close to your business? As highly experienced sales professionals, we’ll help you get to the bottom of it and implement better structures and processes that drive up sales.

Get in touch

Increase Revenue

Very few businesses would claim to have perfect systems and processes. In fact, very many companies are not doing the simple things right; every day actions which are low-cost and easy to put in place.

Since its inception in 2019, The Word Agency has already helped a significant number of clients to identify improvements which result in better working practices which, in turn, increase sales and improve margins.

Define Your Customer Journey

From the right first impression to a smooth buying experience and high quality aftercare; rule number 1 in sales is “keep the customer coming back!” Ensure you provide a great experience which generates repeat orders.

Define Your Sales Process

Develop a high quality and consistent approach to selling, giving you the confidence your team maximise every inbound opportunity and have a proactive approach and sound strategy to outbound activity that that will  develop new business.

Develop Meaningful KPI's

Measure the metrics which make a difference to ensure well-informed decision making.

Training and Development

Develop a high performing sales team by building confidence, learning new skills and honing best practice with training and coaching that will motivate and energise your people.

Interim Management

Temporary sales management when you need extra capacity with experience and ideas.

Business Development

Generating more leads and sales on your behalf through client meetings and cold calling.

Get In Touch.

You may be crystal clear on what support you are looking for, or you may just be looking for an intial conversation to explore how you can tackle an issue in your business.  Either way, get in touch and we look forward to a coffee, whether that's online or in person!

We are a Certified Teamtailor Partner

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